Shipping Policy

Shipping Destinations and Time frames

Orders are generally processed within 24 hours of receipt. We ship to anywhere in the United States and Canada. Currently, we do not ship to any other international destinations.

Shipments of in-stock items within the continental United States typically arrive in 3 to 8 business days after receipt of your order. Shipments of custom-made or out-of-stock items may take 3 to 6 weeks to arrive. The time frame for delivery of shipments outside of the continental United States will vary based on the destination. Contact us at store@funeralwise.com for estimated delivery times.

Shipping Rates

The shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. Product weights are rounded up to the next full pound.

Shipments within the continental United States:

Standard shipping (3 to 8 business days) - FREE
Two (2) days guaranteed - $25

 

Shipments to Alaska and Hawaii:

Standard shipping (6 to 13 business days) - $5
Two (2) days guaranteed - $30

 

Shipments to Canada

Standard shipping (6 to 11 business days) - $25
Two (2) days guaranteed - $50

 

About Addresses and Undeliverable Packages

Please be aware that we cannot ship to Post Office boxes.

Military addresses must show the full name with middle name or initial and the PSC number, unit number, or ship name. Replace the city name with APO, FPO or DPO, and the state with AA, AE, or AP, and include the ZIP + 4 Code.

Most of our carriers make three attempts to deliver a package. Packages that contain more than $1300 of merchandise will always require a signature; otherwise, it is generally up to the driver's discretion to determine whether a signature is required. After three attempts, the package will be returned to us.

If a package is damaged on its way to you, the shipper may return it to us without attempting delivery.

When a shipment is returned to us, we will attempt to contact you to arrange for reshipment or cancellation of the order. If we are unable to contact you or if you choose to cancel your order you will be issued a refund (excluding shipping charges).